Privacy Policy

1. Information We Collect

When you book a tempo traveller with Khushi Travels, we collect the following information:

• Your name and contact information (phone number, email address)
• Pickup and drop-off locations
• Travel dates and group size
• Vehicle preferences and special requests
• Payment information (processed securely through our payment partners)

2. How We Use Your Information

We use your information to: confirm and manage your booking, communicate trip details and updates, provide customer support, send service-related messages (e.g., driver details, payment confirmations), improve our services and user experience, and comply with legal obligations.

3. Data Protection

Khushi Travels takes data security seriously. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your payment information is processed through secure third-party payment gateways and is never stored on our servers.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with: our drivers and operations team for trip execution, payment processors for transaction processing, and law enforcement if required by law.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking records are typically retained for 3 years.

6. Your Rights

You have the right to: request access to your personal data, request correction of inaccurate data, request deletion of your data (subject to legal obligations), withdraw consent for marketing communications at any time. To exercise these rights, please contact us on WhatsApp or email us at info@khushitravel.in.

7. WhatsApp & Communication

When you contact us via WhatsApp, your phone number and messages are stored securely. We use WhatsApp only for booking-related communication. You can opt out of WhatsApp communication at any time by requesting us to remove your contact.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Corporate Identity & Operator Information

This website (https://khushitravel.in/) is the official online booking portal owned, managed, and operated by Khushi Tours and Travels, a registered proprietary transport and tour operator firm based in Bengaluru, Karnataka. All services, billing, invoices, and operations handled through this website are legally issued under the official trade name Khushi Tours and Travels.

• Legal Name of Owner: KAVITHA S
• Official Trade Name: Khushi Tours and Travels
• Registered Office Address: Ground Floor No: 2, Kodigehalli Main Road, Near Railway Station, Vidyaranyapura, Virupakshapura, Bengaluru, Karnataka - 560097
• Official Contact Number: +91 99013 33113
• Official Email: info@khushitravel.in